Most of us dislike having to discipline team members. Discipline team members because feelings can be easily hurt and resentment can linger for a long time. The skills your managers and team leaders will learn in Effective Discipline will preserve team members’ self respect and egos while changing the unacceptable behavior. This process encourages the best kind of discipline-self-discipline. It also motivates team members to accomplish their goals and work well within the organization.
Effective Discipline
Delivery Methods Available:
Classroom, Online, Blended
- Classroom – 4 hours
- Online – 1 ˝ to 2 hours
- Blended – 1 ˝ to 2 hours Online + 2 Hour Classroom
Objectives
- Use the techniques of effective discipline to eliminate problem behavior.
- Communicate concerns in terms of behavior rather than perception or opinion.
- Minimize defensiveness and focus on solutions.
- Reduce conflict avoidance behaviors that undermine team morale, impact perceived fairness and impede overall productivity.
- Review performance to make sure the problem is resolved.
- Recognize the importance of team member participation in defining the problems and solutions.
Skill Points
- State Performance Problem.
- Ask Team Member’s View.
- Ask Team Member for a Solution.
- Agree on Plan.
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