This module shows the way evaluation is done by the experts. First, relevant performance standards are established. Then, the team member’s own performance evaluation is solicited. This accomplished, the stage is set for a summary evaluation that will be clear and credible to the team member.
Providing Performance Feedback
Delivery Methods Available:
Classroom, Online, Blended
- Classroom – 4 hours
- Online – 1 ˝ to 2 hours
- Blended – 1 ˝ to 2 hours Online + 2 Hour Classroom
Objectives
- Base assessments on facts and behavior.
- Assess performance.
- Use positive feedback to motivate team members.
- Gain team member participation in assessment.
- Gain team member agreement with the assessment.
- Gain team member commitment to the change needed to improve performance.
Skill Points
- Ask for team member’s evaluation and give your evaluation of performance.
- Identify what would help maintain or improve performance.
- Ask team member to identify how improvement can be achieved.
- Agree on plan.
- Get commitment and set up review.
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