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Management
Development

Solving Workplace Problems doesn’t focus only on addressing problems that occur, it also addresses how to look at current practices to design them to be more efficient and effective. SWP presents a five-step methodology to identify and solve critical workplace problems. No leader will be fully capable without understanding this methodology.

Solving Workplace Problems

Delivery Methods Available:

Classroom – 4 hours workshop

Objectives

  • Follow an orderly, step-by-step, problem-solving process
  • Write problem statement that clearly define problems encountered in work situations
  • Assess the contexts of problems
  • Analyze the likely root causes of problems
  • Involve team members in evaluating root causes and possible solutions
  • Create plans to implement solutions to problems
  • Agree and support implementation

Skill Points

  • Identify the problem
  • Identify the cause
  • Select best solution
  • Implement the solution
  • Feedback and follow-up